Insurance and financial service professional Mike Smith’s retention/persistency rate is 20% higher than the national average. 80% of his book of business has come from referrals. 100% of his Medicare business and 90% of his annuities business has come from, you guessed it, referrals. On this week’s Relationship Marketing Weekly, Kody Bateman finds out exactly how he does it… His answer will absolutely amaze you…